Do you ship internationally?
We do ship internationally, and we offer many [different types of shipping] to facilitate your needs. Please note that European customers can see cheaper shipping rates and faster delivery times by buying from [link] which is in the United Kingdom. Please be aware that customs fees are not paid by us or included in our shipping costs.
I made a mistake during ordering; can I change or cancel my order?
If you feel that you made a mistake during ordering, please contact us at [email address] or call us at 480-661-0708 as soon as possible. We ship intermittently throughout normal business days and so we may have accidentally sent your order out before you have emailed us. If you are too late in contacting us, please refuse the package and we will gladly give you a refund or send you the appropriate item if we have it in stock. Unfortunately, we are unable to refund the original shipping cost, but we can send you a replacement free of charge if we receive the original mistake item back. We reserve the right to refuse this service at any time.
I ordered the set, but I only received the top/bottom?
Although we have some items that have a matching top or bottom, we usually never sell them in a combined set because some customers prefer to order different sizes in the bottom/top or simply don’t want one or the other. We will sometimes depict the matching items in our product photography to help style these products, this does not mean we sell them together. Please read product titles and descriptions carefully before ordering because we clearly state what item you are purchasing when ordering from a product’s page.
Can I back order or reserve items?
Unfortunately, we do not currently back order or reserve items for purchase.